Refund Policy

Below is an overview of our refund policy:

  1. Storage Fees
    • Storage fees are non-refundable once the billing period has started.
    • In certain cases, refunds for unused storage in future billing periods may be considered if proper notice of termination is provided.
  2. Special Circumstances
    • Refunds for prepaid amounts or other charges may be offered at our discretion under specific circumstances, such as unavoidable disruptions or changes to the agreement.
  3. Requesting a Refund
    • To inquire about or request a refund, please contact our customer service team at sydney@storageplus.com.au. Refunds will be processed in line with the terms of your agreement.

For further details or clarification, please reach out to us directly.

Storage Plus
sydney@storageplus.com.au
02 8345 6000
87 - 103 Epsom Road Rosebery NSW 2018 Sydney Australia